Payment / Cancellation Policy
Full payment is due at the time of your reservation.
Refunds, in most cases, will be for inflatable canoe rentals and shuttle option.s The 5% booking fee is non-refundable.
For Monday – Friday reservations, refunds are possible if cancellation is made before 5 pm the day before the reservation date. For weekend reservations, refunds are possible if cancellation is made before 5 pm on Thursday before the coming weekend. For groups of 8 or more cancellations must be made 7 days prior to your departure, cancellations made less than 7 days prior will be subject to a 10% per person cancellation fee. In case of rain or bad weather, there will be no refunds. We will issue a rain check for a later date of your choosing. No shows – If you book a reservation and you or someone in your group do not show up and do not cancel, there will be no refund.